Refund policy

Return & Refund Policy

At RSTA Cosmetics, customer satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.

Returns

  • You can return products within 7 days of receiving your order.

  • Items must be unused, unopened, and in original packaging.

  • Return shipping costs are the customer’s responsibility unless the item received was incorrect or damaged.

Refunds

  • Once we receive your return, we will inspect it and notify you of the refund status.

  • Approved refunds will be issued to your original payment method within 5–7 business days.

  • Shipping charges are non-refundable.

Non-Returnable Items

  • Opened cosmetics, skincare, or personal care items.

  • Sale or clearance items.

Need help?
For any issues or questions, please contact us at +92 322 4593852. We’ll be happy to assist you!